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- Appliances
- Audio/ Video/ Multimedia
- Cables & Accessories
- Communication & Networking
- Controller & Interface
- Imaging & Photography
- Input Devices
- Monitor & Display
- Motherboard/ Memory/ Processor
- Notebook/ Tablet Pc/ E-book
- Pc & Workstation
- Power Components & Protection
- Printer/ Aio/ Copier/ Fax
- Projectors
- Servers
- Software
- Software Esd
- Storage
- Telephony/ Handhelds
Every effort has been made to ensure the accuracy of all information contained herein. e-nitiative shall not be liable for any changes resulting in wrong product description, tax code and/or price. The shown information (specifications, prices, taxes) should be considered as an indication and can be changed at any moment and without any prior notice.
37 Leliarts Lane,
Elmwood Park, NJ 07407
To order contact us;
Computer Sources,Inc.
21B Millar Court
Paramus
NJ 07652
USA
Mail: mail1235@optonline.net
Minimum order amount $2500.00
Product Details
Introduction
Premier support from Extreme Networks,is a proactive,high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs,provide analysis and recommendations while building strong customer relationships,all focused on keeping your network performing at optimal levels.
Specifications
| General | |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service &Support | Technical support - phone consulting - 1 year - response time:15 min - availability:24 hours a day / Monday-Sunday - priority 1 Technical support - phone consulting - 1 year - response time:1 h - availability:24 hours a day / Monday-Sunday - priority 2 Technical support - phone consulting - 1 year - response time:8 h - availability:24 hours a day / Monday-Sunday - priority 3 Technical support - phone consulting - 1 year - response time:immediate acknowledgment - availability:24 hours a day / Monday-Sunday - priority 4 Technical support - web support - 1 year - availability:24 hours a day / Monday-Sunday Training - 1 year - 4 incidents per year New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N:5720-48MW |
