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Computer Sources,Inc.
21B Millar Court
Paramus
NJ 07652
USA
Mail: mail1235@optonline.net
Minimum order amount $2500.00
ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.
Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)
Service Information | |
Product Supported | Extreme Networks 5420F-48P-4XL-TAA |
Provided Support | Replacement |
Phone Support | |
Service Main Type | Exchange |
Service Response Time | 4 Hour - Advanced Hardware Replacement |