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Computer Sources,Inc.
21B Millar Court
Paramus
NJ 07652
USA
Mail: mail1235@optonline.net
Minimum order amount $2500.00
Veeam Availability Suite Enterprise Plus Additional 2 Years 8x5 Support
General | |
Type | Technical support (additional) |
Service Included | Phone consulting |
Full Contract Period | 2 years |
Response Time | 2 hours |
Service Availability | 8 hours a day / 5 days a week |
Software | |
Software Title | Veeam Availability Suite Enterprise Plus |
Installation Type | Locally installed |
License Qty | 1 CPU socket |
License Pricing | OEM |
Licensing Details | ESD |
Details | |
Service & Support | Phone consulting - 2 years - response time: 2 hours availability: 8 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 2 years - response time: 8 business hours availability: 8 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years - response time: 12 business hours availability: 8 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years - response time: 24 business hours availability: 8 hours a day / Monday-Friday - severity level 4 ¦ Web support - 2 years availability: 8 hours a day / Monday-Friday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years |